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Accommodations

Standard Room, 1 King Bed

Come relax in our spacious and charming double occupancy rooms. Stretch out, unplug and rest.

Standard Room, 2 Double Beds

Be with the one you love, but have your own bed. Our standard room with 2 double beds affords you space to stretch out and relax.

Standard Room, 1 Double Bed

Traveling alone? Our standard room with one double bed fits the bill nicely. Curl up with some hot tea and a book from the library to unwind from the day.

Junior Suite, 1 King Bed

Need a little more space? The Junior suite is perfect for guests wanting to explore Western North Carolina and the Blue Ridge. Stretch out and have fun.

Junior Suite, 2 Double Beds

This room is a problem solver.
Two double beds in this lovely suite afford peaceful slumber in your own bed
Be close… but not TOO close.
Know what I mean?

Suite

Enormous rooms. Best views of the famous Smoky Mountains in the entire hotel. What more could you want?

Reservations Policies

Check-ins, check-outs and late check-ins

  • Office Hours: 8:00a.m. – 10:00p.m.
  • Check-In time 3p.m. or later.
  • Check-Out time 11:00a.m.
  • Please call in advance to arrange check in after 9p.m to obtain entrance door security code.

Obligations and deposits

  • A confirmed reservation obligates both the Balsam Mountain Inn and the guest for the entire length of the stay reserved. In the event of early departure, the guest is responsible for the entire length of the stay reserved.
  • One night’s room rate must be paid at the time of booking to confirm any room reservation. This deposit may be paid by MasterCard, Visa, American Express, or Discover at the time of reservation.

Cancellations

  • We will hold your reservation for 24 hours. Held reservations DO NOT guarantee room type or room rate.
  • First night's non-refundable, mandatory deposit guarantees your reservation.
  • In case of cancellation or change of plans, deposit may be applied to a future reservation.

Group policies

  • Reservations of blocks of three or more rooms of Group bookings require special deposit arrangements and cancellation periods.

Additional guests and children

  • Add $20.00 per day for each additional person 3 and over.

Pets

  • We love pets, and we even have a few of our own, but we’ve made the difficult decision to discontinue hosting traveling pets.